LUOYANG FREE TRADE ZONE OPENS 360°SERVICE

Writer： admin Time：2020-05-28 10:26 Browse：

Provide service to Sino-Mongolian trade and contributes to the construction of 'One Belt And One Road'." This sentence was written on the two banners received by the comprehensive service center of Luoyang district of Henan free trade zone.
The two flags were presented by a joint venture between China and Mongolia. A few days ago, the enterprise leaders to Luoyang area, with the help of the comprehensive service center staff, with 15 minutes to complete the business license registration, 3 hours to complete the official seal of print and tax registration, 1 hours to complete the customs declaration unit of registration for the record, and a foreign trade operator for the record, less than a day can "open". The enterprise sent two flags, on the one hand to thank the comprehensive service center to provide a full range of services, on the other hand to thank the registration window dedicated to pay.
The rapid establishment of this Sino-Mongolian joint venture is behind the continuous reform and innovation of government services in Luoyang area in recent years. "In the past, we focused on being 'fast' by creating a single window of efficiency. Now we are creating a 360-degree service model centered on the 'integrated service desk' and focusing on 'the whole' to realize the full coverage of the center's services." Luoyang area related person in charge said.
Since this year, in the "three areas" superposition of common development under the new situation, the Luoyang area comprehensive service center to speed up the pace of reform of "pipes", around the "three areas, the first-class service" goal, through the establishment of the center in the service of front desk, reception desk service window, the window service in the three levels of service system of the masses, to focus on enterprises business area, and setting up comprehensive enterprise simple cancellation window, the window for examination and approval, to promote the business between window on coupon, 360 degrees to form new pattern laid a solid basis for organization.
In the specific implementation, the center break the routine service desk single consultation function, the service desk at the core of service and hub, given its convenient service, vascular network, information publicity, efficiency supervision, integrated logistics, reception on six functions, such as variable step by step "drive" for the "driver", with "service" drive "service", promote the overall improve service levels, to create a good environment for enterprise development.
In terms of service highlights, the service center first provides advance service for enterprises with the help of the guidance function of the front desk, and then realizes the real-time service of volunteers by setting up fixed points and mobile volunteer service posts, so as to realize the precise service of the whole process, making the linkage between various Windows smoother and enterprises more convenient.
Next, in the "Internet + +" e-government services under the overall architecture of the system, the Luoyang area comprehensive service center will strive to build an intelligent comprehensive service center, to speed up the use of intelligent machine and touch the sample table machine is improving the efficiency and experience, and relying on a variety of self-help convenient service equipment realize self-help government affairs, "Internet +" e-government "not close" service 24 hours, and introduce intelligent SMS alerts service business to handle the information and provide diversified business choice and intelligent management way, improve administrative efficiency and public service level.